Thank you for shopping at Nenisa BizWorld! We hope you enjoy your new item(s).

If you are not entirely satisfied with your purchase, we are here to help you. We have a five (5) days return policy for eligible items. You have five (5) days from the date of purchase to return any eligible item(s). Your item(s) must have a receipt or proof of purchase.

RETURNS
If you wish to return anything bought from us, we will refund or exchange the product provided it is eligible and in a fully resalable condition. Returns should be made within five (5) days from the date of purchase. The item(s )should be in their original and undamaged packaging. A complaint should be made via our specified channel. If we determine that the item(s) is not eligible for refund, or if it has been used or damaged, we reserve the right to refuse the return.

REFUNDS
Once we receive the item(s), we will inspect it and immediately notify you of the state of your returned item(s). If your return is approved, we will initiate the refund process. Your specified bank account will be credited in a few days.

SHIPPING
Please note that you will be responsible for the shipping costs incurred in returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

NON ELIGIBLE ITEMS
Kindly note that all product(s) or item(s) to be worn on any part of the body, are NOT eligible for return and refund. This includes all Fashion Items and Accessories, Personal Items and Accessories, Reshaping Wears, Face Masks, Cover-Alls, Surgical and Isolation Gowns, Surgical Caps and Booties, Wigs, Lingerie. And other items we may classify under this category. This is in line with our high standards on Hygiene, Infection Prevention and Control.

If you have any questions regarding your returns and refunds, do not hesitate to contact us.